User Guide

The instructions in this guide must be followed carefully to achieve the best possible results and avoid delays in processing your request.

Projects can be carried out on commercial, semi-custom or custom biochips.                                                                                                                     

For additional information, please contact the Client Management Office.

Sample TypeSpecificityComments
Genomic DNA (gDNA)No specific treatment requiredStandard material recommended
DNA extracted from FFPE tissue blocksA restoration step will be performed in the laboratory prior to initiating the standard protocol (Illumina Infinium FFPE Sample Restore procedure).
DNA extracted from Whole Genome Amplification (WGA)Recommended Technologies :
– REPLI-g (Qiagen)
– OmniPLex (Rubicon Genomics)
Please contact the Client Management Office to validate project feasibility.

Samples must be eluted in TE 1X buffer (10 mM Tris pH 8.0 / 1 mM EDTA) or in nuclease‑free ultrapure water.

Note that a fluorometric quantitative analysis is performed upon sample reception to validate DNA concentration.

Minimum VolumeMinimum ConcentrationMaximum Concentration
20 uL 30 ng/ µL 200 ng/µL 

  • Recommended method: Qubit or equivalent fluorometric method.

Note:  Spectrophotometric methods such as Nanodrop are not recommended for measuring DNA concentration because they tend to overestimate the DNA concentration


Sample TypeIntegrityRecommended Method
Genomic DNA (gDNA)Fragments >2 kb Electrophoresis
DNA extracted from FFPE tissue blocksN/A N/A 

  • Recommended method: Nanodrop or equivalent spectrophotometric method.
  • Target optical density ratios:      
    • 260/280 between 1,8 et 2,0
    • 260/230 between 2,0 et 2,2.

The name written on the plate must be unique, legible, concise, and strictly identical to the name provided in the sample submission form.


Samples must be randomized by row prior to submission.

Samples from FFPE blocks must be processed independently: they should not be integrated into a standard genomic DNA plate and must be randomized separately.

For plates containing human samples, reserve one well for the addition of an internal positive control: 

  • Full plate: leave well H12 empty.
  • Partially filled plate: leave the first well following the last sample empty, while respecting the required sample multiple for the array.

Recommended 96‑well PCR PlatesUnaccepted 96‑well Plates
Full‑skirt PCR plates:
– BioRad Hard-Shell 96-Well PCR Plates, skirted, Cat# HSP9601             
– BioRad Microseal PCR plates 96-well clear, Cat# MSP9601
– Eppendorf twin.tec, Cat# 951020401
– Corning Thermowell GOLD, Cat# 3752         
– Axygen 96-well PCR Microplate, Cat# PCR96FSC
– 96‑well cell culture plates
– Opaque PCR plates
– No‑skirt PCR plates
Recommended adhesive films:
– Adhesive PCR Films; Thermo Fisher Scientific, Cat#AB-0558
– MicroSeal ’F’ Foil; Bio-Rad, Cat# MSF-1001

Click on request a service and submit samples to view the instructions. 

Click here for instructions on preparing samples for shipment

An automated message from Nanuq is sent to the project contacts upon completion of the project.

Analysis files are directly accessible through the Nanuq web application, under the Genotyping Reports section, as well as within the Documents, Analysis Reports, and Downloadable Data tabs.

All samples are retained for three (3) months following the project completion date.

Version 1.0_2026-07-16